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Help Center

FAQ

Order

How can I make a purchase?

Do you have a retail store?

Can I cancel my order?

What do I do if I receive a faulty item or have a problem with an item ordered?

How to find my order number?

How to use the coupon/voucher code?

Can I use the coupon/voucher code after I make the order?

Payment

What kind of payment method may I use at Yoskin.com?

Do you offer Cash-On-Delivery?

Shipping/Delivery

What are the delivery options and fees?

Where to track my shipment?

Do you deliver internationally?

What should I do if my order has not arrived?

RETURNS

What is the return and exchange policy?

What do I do if I had an allergic reactions?

What if I am just unhappy about my purchase and wants to return the items?

What if I want to return a product after 7 days I receive my items?

Others

Are your products authentic?

Why are your products so cheap?

Where are your products from?

Are your products HALAL?

Promotions

What are the expiry date of the promotion items?

Can I exchange the items I bought while in promotion?